Earlier NetSupportproducts we supported.

A browser-based, ITIL-compliant IT service management tool supporting Incident, Problem, Change and Service Level Management, with a customisable interface for desktop and mobile, robust workflow, management reports and a self-service portal.

Suited to small and medium organisations yet scalable to the enterprise, it integrated with NetSupport DNA (IT asset management) and NetSupport Manager (remote control) into a complete network management toolkit.

Desktop security, lockdown and content protection for Windows: it stopped users from deleting critical files and applications, making unauthorized desktop changes, saving or using unauthorized programs and harming the operating system, with integrated hard disk protection and full system restore.

Used in school computer labs and corporate offices as a proactive rather than a repair-based approach.

Classroom management for Mac and Linux classrooms, compatible with NetSupport School for Windows, for mixed platform environments: monitoring student screens, real-time screen presentations, attendance registration and logging off machines at the end of the lesson.

Instant remote support over the Internet with nothing pre-installed: the customer clicked a link to start a chat through a secure gateway, the operator could push web pages and scripted chats, and send a dynamic client to see the screen and system information, transfer files and more.

On disconnect the client was removed and the PC returned to its original condition, with a full call history. Paid per use, with a 'show' mode for pre-sales and remote training.